
• Identifying and managing toxic employees. Learn the 8 types of toxic employees, and strategies to manage each one effectively.
• Delivering constructive feedback. How to give specific, legally safe feedback, including tips for remote workers.
• Documentation best practices. Master the ABCs of performance documentation: accurate, behavior-based and consistent records that protect you legally.
• Navigating tough conversations. Use sample phrases and statements to handle difficult face-to-face meetings with confidence.
• Crafting performance-improvement plans (PIPs). Learn how to develop efficient and legally sound PIPs that guide employees toward improvement.
• Guidelines for managing behavior. 10 do’s and don’ts for managing employee behavior, including why you shouldn’t “practice psychiatry” or “practice law” as a manager.
• Making the termination decision. 8 critical questions to consider before deciding to terminate an employee.
• Conducting termination meetings. Follow 10 steps to ensure low-stress termination meetings that minimize the risk of lawsuits.





