• The core elements of workplace due process and the importance of the written record in the discipline and termination processes.
• Tough conversations to have with employees that invite them to involve themselves in their own performance improvement.
• Structuring disciplinary documentation that is constructive and insulates the organization from legal liability.
• Alternatives to formal progressive discipline that re-engage employees without the formal trappings of “being written up.”
• Leadership landmines to avoid under all circumstances, especially regarding tricky situations that may miss awareness from good-natured yet unsuspecting managers.