A hefty 79% of employers cite compliance with paid leave laws as their top challenge, according to a 2024 Business Group on Health survey. HR teams are stuck juggling outdated systems, limited staffing and rising employee expectations—while employees are often left unclear on their options, timelines or pay. The fastest path to relief? Use technology to streamline leave from start to finish without losing the human touch.
Match each problem with a targeted tech solution
Compliance complexity: Adopt leave management platforms with built-in rules engines that auto-update with changing state and local laws, generate required forms and ensure eligibility criteria are applied consistently. This reduces the risk of costly missteps.
Administrative burden: Integrate leave technology with your HCM, payroll and benefits systems to eliminate redundant data entry. Automated workflows for approvals, document collection and case tracking free up HR time.
Transparency gaps: Give employees a real-time leave timeline showing milestones, payment status and next steps. Add proactive notifications to eliminate “What’s happening with my leave?” calls.
Underutilized benefits: Use guided intake tools and plain-language benefit explanations so employees understand their options from the start. This increases correct usage and reduces follow-up questions.
Productivity strains: Deploy dashboards that show upcoming absences, overlaps and coverage gaps so managers can plan ahead and maintain team performance.
Rising demand: Provide 24/7 self-service portals and mobile access for requests, document uploads and status checks, so HR isn’t swamped during business hours.
Design an employee experience that builds trust
Technology should make leave predictable, stress-free, and fast for employees. That means:
Give HR a control center—not a patchwork
The right tech stack should allow HR to:
Keep the human element
Automation doesn’t replace empathy. Employees still need reassurance, especially during life events. Pair your tech investment with clear service standards, inclusive policy language and escalation paths for complex or sensitive cases.
The right technology can turn leave from an administrative drain into a smooth, supportive process that works for both employees and HR—cutting compliance risk, reducing workload and improving the employee experience all at once.
The most common cause of data breaches isn’t hackers—it’s employees. According to research presented at Littler’s recent webinar on data security, 76% of data breaches are caused at least in part by insiders. Of these, 90% result from human error, not malicious intent. Yet whether accidental or deliberate, the consequences are costly: the average cost of a U.S. data breach is about $9 million, and even relatively minor breaches can rack up expenses of $20,000 to $200,000.
For HR professionals, the risks are heightened. Personnel records often contain some of the most sensitive data a company holds—Social Security numbers, health information and payroll details. Add the growing use of AI, remote work and increasingly sophisticated cyberattacks, and it’s clear that HR must play a central role in strengthening data security.
Hiring and onboarding: Your first line of defense
Many breaches begin with flawed hiring practices. Littler attorneys highlighted recent cases in which employers discovered—too late—that employees had fabricated résumés or committed identity theft, only to gain access to company data.
To reduce risk:
Once hired, employees should sign confidentiality agreements that clearly cover personal data, drafted to comply with labor laws protecting employee rights. Data security training must be concrete and practical—clearly defining sensitive data, outlining proper storage and access protocols and addressing modern threats like phishing, AI misuse and data breaches through email mistakes or personal account access.
Remote work and insider threats
Remote employees pose unique challenges. They are harder to monitor and may feel less connected to company policies, making intentional or unintentional data leaks more likely. Real-world examples include a “model” remote employee who outsourced her work to unauthorized individuals, compromising health data in the process.
To mitigate these risks:
Manage access, map your data
Limit sensitive data access to only those who need it, and update permissions promptly when roles change or employment ends. Additionally, many organizations don’t know where all their data lives. Data mapping—whether manual or via AI tools—can help track and manage stored data, reduce breach costs and ensure timely data deletion.
Balancing security tools and privacy
AI-based security tools can detect unusual behavior or phishing attempts, but employers must ensure these tools comply with privacy laws. Monitoring employee communications without notice or consent may violate wiretap or data protection laws, especially outside the U.S.
Protecting employee data is about both technology and people. The right hiring, training and oversight can turn your biggest risk into your strongest defense.
When fewer than half of your youngest employees believe they receive fair compensation, you have more than a morale problem—you have a retention crisis waiting to happen. According to iHire’s 2025 Multi-Generational Workforce Report, only 48.9% of Gen Z respondents feel fairly compensated, revealing a generational divide that HR professionals must address strategically.
Compensation perceptions reveal deeper workplace tensions
The data reveals a clear generational split in compensation satisfaction:
Gen X presents an interesting case study, with 31.3% explicitly stating they’re underpaid—the highest rate among all generations. This likely reflects mid-career compression, where experienced employees watch newer hires command salaries equal to or exceeding their own despite years of tenure.
These perceptions extend beyond base salary figures. Today’s employees evaluate compensation through the lens of transparency, growth potential and recognition. When salary structures remain opaque or advancement feels stagnant, trust erodes quickly.
Benefits that matter across generations
Traditional benefits maintain their importance across all age groups, with health insurance leading preferences for every generation: Gen X (64.8%), millennials (58.1%), baby boomers (57.8%) and Gen Z (52.8%). Paid time off ranks second for boomers (55.9%) and Gen X (52.8%).
However, younger generations increasingly prioritize benefits that address modern challenges:
This evolution suggests that while foundational benefits remain critical, employers must expand their offerings to include financial wellness, family support and emotional health resources to attract early-career talent.
Work-life balance trumps traditional perks
Beyond salary and benefits, work-life balance emerged as the dominant priority for younger employees. Gen Z (43.1%) and millennials (42.9%) selected it as their top non-monetary consideration, while Gen X followed at 31.8%. Baby boomers showed greater interest in flexible work arrangements (28.5%).
These preferences underscore the need for HR teams to approach compensation holistically, connecting salary discussions with flexible policies, professional development opportunities and comprehensive workplace wellbeing initiatives.
Recognition strategies vary by generation
The report reveals distinct preferences for workplace recognition across age groups:
For younger employees, the promise of upward mobility can be as compelling as immediate financial rewards. Older workers respond better to recognition that acknowledges their experience through flexible arrangements, bonuses or additional perks.
At SHRM 2025, former hostage negotiator Jeffrey Owens shared a message every HR professional should take seriously: civility isn’t about being agreeable—it’s about being effective. Drawing from years of law enforcement experience and high-stakes communication, Owens introduced the CIVILITY framework, a behavioral model designed to reshape how organizations build and sustain workplace culture.
HR doesn’t just write the policies that define culture. It sees the unspoken norms: what’s said in passing, what’s ignored in meetings, and what’s silently accepted. That insight makes HR uniquely positioned to promote—not enforce—civility through influence, structure and example.
Here’s how each part of the CIVILITY model can be applied to your organization:
Connect with humanity
Respect starts with recognition. Everyone in the workplace—regardless of position—is a human being with goals, struggles and perspectives. When employees feel reduced to roles or tasks, they disengage. When they feel seen, they participate.
HR tip: Encourage managers to acknowledge employee wins in a way that feels personal, not procedural. Simple recognition tied to individual effort can foster dignity and trust.
Influence behaviors
Culture is built by behavior, not by posters or slogans. You can’t control how others act, but you can shape the environment by modeling and reinforcing what’s expected.
HR tip: Reinforce the link between behavior and evaluation. Include civility-based actions—like listening, collaboration and conflict resolution—as part of performance management conversations.
Validate perspectives
Validation doesn’t mean agreement—it means acknowledging that someone’s perception is real to them. That’s how empathy begins. When employees feel dismissed, they shut down. When they feel heard, they stay open.
HR tip: Train people leaders to repeat back what they hear before responding. This small habit reinforces understanding and prevents misinterpretation from escalating conflict.
Include others respectfully
Inclusion means more than checking a diversity box. It means recognizing that people with different backgrounds often see what others don’t—and bringing them in on purpose.
HR tip: Build diversity of perspective into meetings. Make it a norm to invite team members outside the usual group when decisions would benefit from a wider lens.
Lead by example
Employees watch what leaders do far more than what they say. Leadership behavior sets the unofficial tone for the workplace.
HR tip: Ask department heads to review whether their everyday actions reflect the values in your company’s mission. Where they don’t, offer coaching—not criticism—to close the gap.
Initiate trust
Trust often has to be given first. Leaders who consistently model trust—by being transparent, following through and owning mistakes—encourage the same in return.
HR tip: Incorporate trust-building into onboarding. Encourage new leaders to share how they give and earn trust with their teams, creating early alignment.
Transform conflict
Conflict isn’t inherently bad. When addressed respectfully, it leads to innovation, clarity and better decisions. Ignored, it becomes resentment.
HR tip: Offer neutral, HR-facilitated check-ins when departments experience friction. Use these to surface issues before they calcify into workplace divides.
Yes to feedback
Feedback fuels growth—but only when it flows both ways. Leaders who ask for feedback set a tone of continuous improvement and psychological safety.
HR tip: Help leadership normalize “How can I do better?” as a routine question during 1:1s. When feedback becomes expected, it becomes easier to deliver.
Respect isn’t a sentiment—it’s a skill. And like any skill, it can be practiced, coached and embedded into systems. The more consistently it’s modeled, the more naturally it spreads.
A growing number of Gen Z college graduates are seeking out blue-collar work—not as a fallback, but as a strategic career choice. According to a May 2025 ResumeBuilder.com survey of over 1,400 Gen Z adults, 42% are currently working in or pursuing skilled trades. Notably, 37% of those individuals hold bachelor’s degrees. The top reasons include job security, better long-term earning potential and reduced fear of being replaced by AI.
For HR professionals hiring for skilled roles, this presents both an opportunity and a challenge: it’s time to reconsider what “overqualified” really means.
Why they’re applying—and why that’s a good thing
The stereotype that college grads only turn to trades out of desperation is no longer accurate. Many are choosing these paths for stability, autonomy, and fulfillment. These candidates bring a wealth of transferable skills—problem-solving, communication, digital fluency—that can elevate your workforce. Some may even have long-term plans to move into leadership, training or technical specialties within the trade, bringing ambition as well as experience.
Rethink your rejection criteria
Too often, applicants with a college degree are screened out early in the hiring process under assumptions like:
But rejecting candidates based on these assumptions risks missing out on loyal, high-performing talent. Many of these applicants are actively seeking long-term trade careers—not waiting around for a corporate ladder to climb.
HR teams should:
Don’t let bias shrink your talent pool
As trade industries face a growing skills gap, turning away willing and capable workers based on outdated ideas about qualifications is a luxury no one can afford. Smart hiring means looking at what candidates bring to the table, not what box they came from.
Temperatures are hitting new highs, and your workers need protection now. As summer heat intensifies, HR professionals must take immediate action to establish workplace heat safety measures. Your to-do list includes creating clear policies, setting up training programs and implementing monitoring systems to prevent the worker fatalities and thousands of heat-related injuries that occur each year. Here’s how to get started with practical steps that could save lives at your workplace.
Understanding the scope of the challenge
Heat-related workplace incidents represent a significant and growing concern:
These statistics likely underestimate the true impact due to underreporting. Each number represents a worker whose health was compromised or whose life was lost—people with families and colleagues who depend on them. As HR professionals, preventing these human tragedies should be a primary motivation for implementing robust heat safety measures.
Recognizing heat illness for effective policy creation
Creating comprehensive policies requires understanding the conditions you're addressing:
Beyond these direct conditions, heat increases workplace accident risks through impaired coordination, reduced grip strength from sweaty hands and fogged safety equipment.
Policy development strategies
Effective heat safety initiatives require a multifaceted approach:
Technology integration for heat management
Leverage technology to enhance your heat safety program:
In a unanimous decision written by Justice Ketanji Brown Jackson, a Black woman, the U.S. Supreme Court ruled that employees claiming they have been the victim of reverse discrimination don’t have additional hoops to jump through before getting their day in court. Until now, some federal courts required that employees claiming they had been discriminated against because of their status as members of protected classes that constitute the majority had to prove their employer was the unusual one that discriminates against a member of the majority. No more. Heterosexuals, white people, men and other members of majority groups now will have a much easier time getting their cases in front of juries.
The case: Marlean, a heterosexual, worked for the Ohio Department of Youth Services for more than two decades. In 2019, she was interviewed for a promotion. She wasn’t picked but a lesbian woman was. Soon after, she was demoted, and a gay man got her old job. The successful candidates had less education or experience than Marlean. She then sued, alleging she was denied a promotion and demoted because she is a heterosexual.
Lower courts rejected her claims, noting that she had not met her initial burden of proof, which they articulated as showing “background circumstances to support the suspicion that the defendant is that unusual employer who discriminates against the majority.” She appealed to the Supreme Court.
The court concluded that because minority groups don’t have that burden, neither should members of majorities. Title VII gives all individuals the right to sue over disparate treatment accorded them because of their protected status—in this case, as a heterosexual. Belonging to a majority (heterosexual) or minority (homosexual) group makes no difference. (Ames v. Ohio Department of Youth Services, U.S. Supreme Court 2025)
Takeaways: This case makes it easier for workers to sue their employers for discrimination based on all protected classifications, whether that classification constitutes a majority or minority. This is colloquially known as a reverse discrimination claim. Expect more reverse discrimination lawsuits to be filed and go to trial.
Employers should treat reverse discrimination claims as seriously as they do all other discrimination claims.
As economic uncertainty swirls, many employers have begun whispering one of the most dreaded words in the HR lexicon: layoffs. Even if you don’t believe you will have to eliminate jobs any time soon, it’s probably a good idea to start formulating preliminary layoff plans now so you can move quickly if the need arises.
According to Mark Zandi, chief economist at Moody’s Analytics, the Trump administration’s tariffs on goods from other countries will raise prices and lead to fewer jobs and a weaker economy during 2025.
While a recession isn’t certain, planning as if one could happen will make any eventual layoff go more smoothly. For example, if your company finds itself having to conduct a mass layoff, preparing now will help you comply with the federal Worker Adjustment and Retraining Notification Act and state mini-WARN laws. The laws require employers to give advance notice of any significant layoffs; some even require you to make severance payments.
The first step in preparing for a layoff is building a list of people and positions to be terminated. Here’s how to create a layoff list:
Base it on performance reviews. Whether you need to lay off 10 employees or hundreds, you will need a layoff list. Prepare it in a way that doesn’t discriminate. The best way to avoid bias is by basing job cuts on recent and up-to-date performance reviews that score each employee on a competitive scale based on objective, measurable performance metrics. Employees who scored lowest on your scale should be the first to be laid off.
Exclude illegal considerations. Check your list for employees who have taken any form of protected leave, such as FMLA leave, or time off as an ADA reasonable accommodation. It is illegal to base any adverse employment action on job-protected leave. Don’t count that time off against employees when arriving at their performance-review scores. For example, if you mark down an employee’s score because they missed their yearly sales quotas, you must have adjusted the goal to account for time missed for taking FMLA or disability-related leave.
Check your list for disparate impact. Depending on how you structure the layoff, it may have a disparate impact on members of a protected group. That could amount to illegal discrimination under Title VII of the Civil Rights Act and other federal and state laws. For example, if your layoff significantly or disproportionately causes job losses for employees over age 40, that disparate impact may trigger an age-discrimination lawsuit.
Recent case: Donna had been a nurse at the University of Pittsburgh Medical Center for more than 30 years when she was terminated for breaking numerous rules. She is diabetic and must eat regularly to maintain steady blood sugar levels. Otherwise, she experiences hypoglycemic episodes accompanied by irritability. She was allowed to take regular breaks and she only worked two 12-hour shifts and two eight-hour shifts instead of the standard three 12-hour shifts.
In 2011, Donna was suspended for violating patient confidentiality. In 2014, she was written up for pharmaceutical mistakes that could have endangered patients. Meanwhile, she was counseled repeatedly for being rude and hostile. She received a final warning.
Then, during one of her 12-hour shifts, Donna claimed she was too busy to eat and became “irritable and cranky” due to a hypoglycemic episode. She argued with a doctor and threatened to hurt co-workers. She was fired.
Donna sued, claiming her disability triggered the outbursts and therefore the hospital fired her because she was disabled. The court didn’t buy her excuses and tossed out her case. (Katz v. UPMC, 3rd Cir.)
But it’s not just open posts to X or other social media platforms that companies use that are a concern. So are the private-messaging parts of social media platforms like Facebook’s Messenger and Instagram’s Direct Message services, as well as the instant-messaging services cell phone users can access. Supervisors routinely respond to messages from employees about missing a specific shift due to illness or injury and about assignments and the like. Communication that used to take place over landlines or at a press conference now takes place over a long list of social media services.
What happens in the case of a lawsuit? You know that if sued, employers must preserve the evidence for potential use in litigation. That’s when the authenticity of these posts comes into question. Did the post originate from whom it purports to have derived? Can litigants gain access to the record showing when and who made the post? And most importantly, what happens if your organization destroyed the social media accounts or posts on those accounts?
Spoliation. Spoliation happens when an organization knows there’s a legal claim and its records may be relevant. If a worker was fired for breaking a call-off rule, he may claim he did communicate his anticipated absence by messaging his supervisor. If the employer can’t produce that evidence for the court because someone deleted it after the company knew there was a claim, that may be a case of spoliation. Essentially, it is destroying the evidence, and the court will generally instruct the jury that they can make a negative inference against the party that deleted the information. In this case, that might mean inferring that the employer’s stated reason that it fired the worker for not calling off was a pretext for discrimination.
Due diligence. To avoid spoliation, know how to preserve all forms of electronic communication, including that accomplished through social media platforms. Here’s how:
Tell managers or supervisors not to use their personal devices to communicate with employees. You don’t have control over whether they can delete information.
