• Step-by-step guide to effective appraisals. Get a clear roadmap for preparing and conducting productive performance reviews.
• The performance-management cycle. Simplify your review process with a proven framework for continuous feedback and improvement.
• Writing better appraisals. Learn 10 tips for crafting detailed, descriptive reviews that reflect performance and avoid vague language.
• Strong management presence. Maintain a strong presence during reviews and use a structured 4-part discussion plan to stay on track.
• Coaching vs. criticism. Provide useful coaching without veering into negative or unproductive criticism.
• Handling difficult reactions. Manage confrontational, defensive or overly sensitive employees with effective strategies.

• Clear communication and accountability. Learn how to set clear expectations and follow through with appropriate consequences when employees fall short.
• Practical insights for challenging environments. Gain strategies for maintaining team productivity even in the most difficult situations.
• Early detection of problem behaviors. Understand how to spot and address difficult behaviors early on to prevent them from spreading and damaging the team.
• Conflict-resolution techniques. Discover proven communication methods to defuse tension and resolve conflicts effectively.
• Scripts for tough conversations. Get access to sample scripts that will help you confidently address common management challenges, from performance issues to negative attitudes.

• Employment law preview. Join employment lawyer Anniken Davenport as she dives into some of the top issues in the industry and how to prepare for changes.
• Keeping up with the news. Learn the strategies our team uses for keeping up with, and making sense of, the latest news.
• Navigating the site. Take a look at the new HR Employment Law Advisor site and membership options.
• Powerful new tools. Discover tools and ready-made manager training to keep HR, managers and supervisors informed and in sync.
• Special offers. Exclusive discounts on HR Employment Law Advisor, only available to attendees.

• Proper categorization. Distinguish between business records and non-records.
• Setting rules. Establish records rules for email, mobile devices, social media, Zoom, Microsoft Teams, Slack and other electronic tools.
• Keeping policies up-to-date. Implement documentation policies on emerging HR concerns like marijuana use, compliance with eDiscovery guidelines, litigation-hold policies and more.
• Guaranteeing compliance. Ensure on-site, remote and work-from-home staff comply with records rules and manage HR records effectively.
• Document security. Protect personal privacy and confidential and sensitive information using best-in-class technology and tools.
• Leveraging technology. How to use software tools for record retention, along with monitoring, policy management, content management, antivirus and other records-related software.

• Why leaders behave abrasively.
• Why they don’t perceive themselves to be abrasive.
• How to identify abrasive behavior and intervene early to avoid damage to co-workers and organizational operations.
• The 5 steps of courageous conduct intervention.
• How to help management grow their management backbone and manage unacceptable conduct.
• How to overcome leadership anxiety and defensiveness at the prospect of intervening with an abrasive employee.

• Identifying illegal retaliation. Discover what actions are considered illegal retaliation — there’s more to it than you might think.
• Proving retaliation. Learn the key elements workers need to demonstrate to prove they were retaliated against.
• Preventing managerial retaliation. Get strategies to protect your organization from rogue managers who may punish employees for filing complaints.
• Case studies and avoiding legal pitfalls. Explore real-world examples of retaliation cases and learn how to protect your company from ending up in court.
• Essential documentation strategies. Implement documentation practices that can shield your company in the event of a retaliation claim.
• Conducting effective investigations. Discover best practices for investigating claims of unfair treatment and ensuring thorough, impartial investigations.
• Justifying employment decisions post-complaint. Learn how to properly justify demotions, transfers and terminations after dismissing a discrimination complaint.

• Engage team members. Master the strategies you need to engage team members no matter where they’re located.
• Make expectations clear. Learn how to set clear expectations for employees in any working situation.
• Structure in-office and work-from-home days differently. Learn which activities are best done in-office and which should be left for work-from-home days.
• Adjust your leadership style based on need. Learn different strategies to apply to individual employees, as well as the larger team, to maximize results.
• How to build trust. Learn how to build trust with your employees, even when working remotely, and why this is crucial to your organization’s success.

• Proactive conflict management. Learn strategies to anticipate and manage conflicts or incivility arising from differing political and social viewpoints within the workplace.
• Setting clear ground rules. Establish effective ground rules that prevent emotional outbursts at work and outline clear, enforceable consequences for violations.
• Coaching for self-regulation. Equip employees with the skills to manage their emotions and maintain professionalism through self-regulation and appropriate filters.
• Maintaining organizational neutrality. Develop communication strategies to ensure that your organization remains neutral and upholds respectful behavior, regardless of political outcomes.
• Addressing political concerns. Explore methods for addressing employee concerns about political discussions at work, including setting boundaries and explaining the potential impact on business operations.
• Guidance on sensitive topics. Provide employees with clear guidelines on which topics to avoid and how to apply workplace-appropriate filters during discussions.

• Identifying and managing toxic employees. Learn the 8 types of toxic employees, and strategies to manage each one effectively.
• Delivering constructive feedback. How to give specific, legally safe feedback, including tips for remote workers.
• Documentation best practices. Master the ABCs of performance documentation: accurate, behavior-based and consistent records that protect you legally.
• Navigating tough conversations. Use sample phrases and statements to handle difficult face-to-face meetings with confidence.
• Crafting performance improvement plans (PIPs). Learn how to develop efficient and legally sound PIPs that guide employees toward improvement.
• Guidelines for managing behavior. 10 do’s and don’ts for managing employee behavior, including why you shouldn’t “practice psychiatry” or “practice law” as a manager.
• Making the termination decision. 8 critical questions to consider before deciding to terminate an employee.
• Conducting termination meetings. Follow 10 steps to ensure low-stress termination meetings that minimize the risk of lawsuits.

• Stay ahead of the curve. Equip yourself with the knowledge and skills to anticipate, manage and lead change effectively.
• Comprehensive framework. Gain a deep understanding of change leadership principles and frameworks to effectively guide your team through transitions.
• Real-world case studies. Learn from real-world examples of successful change initiatives and understand the strategies that made them work.
• Practical tools. Walk away with actionable tools and techniques that you can implement immediately to drive positive change within your organization.
• Change resistance strategies. Discover effective methods to overcome resistance to change and foster a culture of adaptability and innovation.
• Leadership resilience. Develop the resilience needed to lead through challenging times and ensure sustained success for your team and organization.