It is essential for managers to understand what to do when an employee requests a religious accommodation. This training is a good start.
However, it is important for HR to become involved in the religious accommodation process as soon as possible, as there is a substantial legal liability risk. Religious-discrimination lawsuits are proliferating, and the EEOC is increasingly eager to pursue employee allegations of religious discrimination. For that reason, do not allow supervisors to make accommodation decisions on their own. And once a religious accommodation has been implemented, do not allow supervisors to deviate from it.
